Privacy Policy
1. Introduction
Welcome to the website of Energy Source Heating & Cooling ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and protect your information when you visit our website and use our air conditioner installation services in Canada.
2. Information We Collect
We may collect and process the following types of information about you:
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Personal Information: This includes your name, address, phone number, email address, and any other information you provide to us when filling out forms on our website, contacting us, or using our services.
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Technical Information: This includes your IP address, browser type, operating system, referring URLs, and other information related to your use of our website.
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Usage Information: This includes details about your visits to our website, access to resources, and other similar information.
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Financial Information: This includes credit and debit card data, bank details necessary for processing payments for our services.
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Cookies and Similar Technologies: We may use cookies and other tracking technologies to collect information about your interaction with our website.
3. How We Use Your Information
We use your information to:
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Provide and manage our air conditioner installation services.
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Process orders and provide related information such as invoices and purchase confirmations.
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Provide customer support and respond to your inquiries.
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Send you updates, offers, and other information that may be of interest to you.
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Improve our website and services by analyzing user behavior and feedback.
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Comply with legal requirements and protect our rights and interests.
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Conduct marketing and advertising campaigns aimed at improving our services and informing you about new products and offers.
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Perform market analysis and research to improve our products and services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
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Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccuracies in your personal information.
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Request the deletion of your personal information.
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Object to the processing of your personal information.
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Request the restriction of the processing of your personal information.
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Withdraw your consent to the processing of your personal information (where consent is the basis for processing).
To exercise these rights, please contact us using the information provided below.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device. They help us analyze website traffic and user behavior, improve our services, and provide personalized offers. You can configure your browser to refuse cookies, but this may limit your ability to use our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Energy Source Heating & Cooling
22-4444 Eastgate Pky, Mississauga, ON L4W 4T6
info@energysourceheatingcooling.com
+1416-603-3000